kM
kirtan M

1 reviews | Active since May 2016

21 Nov 2016, 12:10

still waiting for credit card but being charged!!!!!!!!!!!!!!!1

<p>I have an expired credit card now from end October ! Absa promised me 2 weeks ago I will receive it soon , but still nothing. I am being charged for the card while I dont have it usable !! this is a ******* and I demand a refund on those credit card fees since I do not have an active card > I alsp demand a refund on my absa rewards instalment I pay !!</p> <p>It is not lawful or ethical whats going on here .</p>

0
Replies (2)
Absa
Absa's reply21 Nov 2016, 14:58
Official

Dear Kirtan

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

kM
kirtan M's update03 Dec 2016, 18:59
Reviewer Update

still nothing from absa !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! no call , no feedback , arrogance to the customer , but I am still paying fees for no card !!!!