LM
Lynsey M
1 reviews | Active since Jul 2016
26 Sept 2016, 09:25
Still waiting for changes
<p>I wnet through the process to change my credit card with a call centre agent and was told I would hear from the bank in a few days - this was 3 weeks ago.</p>
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
26 Sept 2016, 11:42Dear Lynsey
Thank you for bringing this matter to our attention. Kindly provide us with your id or accont number for investigation. May i also ask you what type of changes you wanted on your redit card?
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Sept 2016, 11:42
Official
Dear Lynsey
Thank you for bringing this matter to our attention. Kindly provide us with your id or accont number for investigation. May i also ask you what type of changes you wanted on your redit card?
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
LM
Lynsey M's updateReviewer Update
26 Sept 2016, 11:54ID is ***
The changes were from a silver credit card to a Transact card
LM
Lynsey M's update26 Sept 2016, 11:54
Reviewer Update
ID is ***
The changes were from a silver credit card to a Transact card
Absa's replyOfficial
26 Sept 2016, 13:06
Dear Lynsey
Thank you . We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Sept 2016, 13:06
Official
Dear Lynsey
Thank you . We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,