Still waiting for call to be answered

Item: Absa
Rating: 2
Author: Gail W

This is now my third call in and I have been waiting on line in total over 30 minutes to have my child maintainance money from UK cleared<br> Firstly the wait on phone is wasting my time and money and secondly, if this money arrives every month why do I need to phone and repeat process again and again each month<br> You are wasting my time<br> Fix it<br>

Helpful (0)

Replies (1)

Absa's replyOfficial

05 Jan 2016, 10:56

Hello Gailmoon,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa's reply05 Jan 2016, 10:56

Official