STILL WAITING FEEDBACK ON MY MONEY

In March 2015 I have written a letter to the above person as well as Alison Botha and Brett Mouson regarding what happened at the Absa in the Kollenade with one on there Customer Care specialist Motheo Malope that threated me so bad that I have withdraw the money from my bank account and paid it into another Absa outlet. They have charged me with a substantial amount for bank fees. I told them that it was because of one of there workers that I have withdrawn my money and I am want my money back. That was last year and now nearly a year later still waiting for them to do so. I am sick an tired of excuses and want my money back. Don't want to speak to the above as they are over promised and under delivered. Shocking service and to put the cherry on the cake it is ABSA HQ.