Still waiting

<p>On 30 March I reported our problem on Hellopeter regarding a claim with Absa insurance. On 31 March 2016 Marietjie Lioyd contacted me and they sent out Urban Personnel Trading the same day to see what needs to be done. The peson took photos, said that the plumber that worked there caused the damage. He will contact Absa Insurance with his findings. I sent an email to Marietjie dated 29 April 2016. Never got a reply. Called the call centre and they are either off line or they put me on hold for over 10 minutes and someone else come one the line to ask if they can help. Another month gone with our shower still unusable.</p>