Still waiting

Item: Absa
Rating: 1
Author: W. Skosan

Still waiting on ABSA - received a call . The person said they will follow up still nothing. Kindly refund the returned debit order fees for June,July and August that you billed me for your error.

Case Ref No. **********

Been waiting since the 22 August. You fixed the error but where is my money?

Regards

Helpful (0)

Replies (2)

Absa's replyOfficial

07 Sept 2018, 15:34

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply07 Sept 2018, 15:34

Official

Best regards,

W. Skosan's updateReviewer Update

10 Sept 2018, 09:02

My last response was from you. I gave you a case number? why cant you bring up my deatils. somebody called me last week now again you want my deatils? Can someone call me please?

W. Skosan's update10 Sept 2018, 09:02

Reviewer Update

My last response was from you. I gave you a case number? why cant you bring up my deatils. somebody called me last week now again you want my deatils? Can someone call me please?