WG
Wilhelm G
1 reviews | Active since Nov 2014
04 Sept 2017, 14:17
Still waiting
I joined the customer service queue 1.5 hours ago in Ladysmith ABSA branch. Still not served.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
04 Sept 2017, 17:02
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Sept 2017, 17:02
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
WG
Wilhelm G's updateReviewer Update
05 Sept 2017, 07:56Hi,
I merely had to transfer funds from my bond account to Investment Advantage. For a transaction that takes a few seconds to process I had to wait 1.5 hours. It is 2017. Why are there still such long queues at this branch? Every time I go in there at least an hour of my day is gone.
Wilhelm Greffrath
Account number ***
WG
Wilhelm G's update05 Sept 2017, 07:56
Reviewer Update
Hi,
I merely had to transfer funds from my bond account to Investment Advantage. For a transaction that takes a few seconds to process I had to wait 1.5 hours. It is 2017. Why are there still such long queues at this branch? Every time I go in there at least an hour of my day is gone.
Wilhelm Greffrath
Account number ***