SI
SUHAIL I

1 reviews | Active since Nov 2014

05 Jan 2016, 13:39

STILL WAITING

My cheque card was cloned on the 15th of December and money was withdrawn, I reported it and got new cards and I was given the reference and case number but since then I have not received feedback. I do not have funds to pay my debit orders for my credit card etc. I need some form of feedback from absa as I need to be refunded. this is the second complaint regarding this matter, I was contacted but no feedback as usual.

0
Replies (1)
Absa
Absa's reply05 Jan 2016, 16:18
Official
Hello SUHAIL9010 ,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,