JK
James K
1 reviews | Active since Aug 2016
01 Nov 2020, 23:13
Still the worst bank
Been a loyal client for many years and yet Absa feel the need to keep ripping me off .My absa gold cheque account have accumulated fees of over R280 this month ..cash withdrawals monthly is below R1500 mostly swipes ..and do internet banking which means paying accounts. Is internet yet this account is so much ..I have the Nedbank Savvy plus and it is a breeze no extra charges not even for an sms I want to be refunded this is ridiculous
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Absa's replyOfficial
02 Nov 2020, 12:20Dear Mr Klein, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply02 Nov 2020, 12:20
Official
Dear Mr Klein, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe