Still not fixed, no responce

My 2nd Hellopeter on the same issue, as it's already a week later, and still no response and nothing has been fixed.

In about the last 3 months I have been seeing this on my account, I have been in to an ABSA branch, and seems like this is still not sorted and I do not have answers, and I am fed-up. I can't just quickly pop in to a branch to have this looked at, having twin babies, it just is not possible at the moment. So lets try here. I will also attach a screen shot. This happens on both my savings and cheque account. My Available and Balance does not correspond. Even when checking through all transactions, me and my husband gets the same amount as per Balance, but available shows different. I do not have overdraft or anything. Can this please be sorted ASAP, as at the moment I am thinking of closing my account.