still not a word from Absa after Previous post

Well after my post a few weeks bak absa responder but they never called to sort out the problem.. i phoned them back after a few days. And they said i need to go into a branch to Capitalise the amount.. i did that and the guy said that the account will be closed and they wil notify me when this is done.. i went to the bank on 11th of June.. still nothing. And online banking still shows R99 outstanding.