avdm
andre van der merwe

1 reviews | Active since Aug 2013

15 May 2017, 08:33

still no rewards send to fsb aswell

<p>This is now my second hello peter complained and a million at the call center and no one is getting back to me so I also send this to the fsb as well . Since I changed to absa I struggling to get my rewards and everyone I spoke to at the call center promise me send this to the correct department and I will be sorted out and back date as I payed for this all this months .BUT THIS NEVER GET SORTED OUT I never had this problem with fnb and ebuck clearly uyou have a lot to learn . LAST MONTH R38 was load tho my rewards now back date of my reward *** . This weekend when I logged in again the R 38 was gone DUBBEL *** . Please let me know if you want me as a client or must I rather move back to a bank that actaly knows how a rewards program work . Just pay my money back I had to pay for nothing or update my rewards L</p>

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Replies (1)
Absa
Absa's reply15 May 2017, 10:35
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd