Still no response from ABSA!

Still no response!!!

On 2018-11-01 12:04, Netisha Chetty wrote: Yes well it shouldn't take this long to pull a report of all international payments received from April last year to date (which the consultant had no idea how to do, but instead gave me a stupid response about sending me bank statements from April 2017). It takes 5 minutes to do this online, and since you people dont see fit to give me online access, maybe you could be competent enough to email this information through asap? This is required for a court case and is extremely urgent as I have indicated!

On 2018-11-01 11:23, Complaints - Action Line wrote: Good Day Netisha

Please be advised that the Case Manager had contacted you yesterday and your case is currently in progress you will be notified of the outcome soonest.

Compliant Ref: **********

Regards

Complaint Resolution Suite 0800-41-41-41 www.absa.co.za

--Original Message-- From: Netisha Chetty Date: 01/11/2018 10:52 AM To: ********** Subject: Re: Absa is useless [# ********** 7]

I'm still waiting for a response???!

On 2018-10-31 14:12, Netisha Chetty wrote: Please provide feedback by 3pm today.

On 2018-10-30 14:00, Netisha Chetty wrote: ID *******************

On 2018-10-30 13:10, Complaints - Action Line wrote: Dear Netisha

Thank you for your email.

Please be advised to send us your account or ID number in order for us to log a complaint for yourself.

Awaiting your response.

Regards

Complaint Resolution Suite 0800-41-41-41 www.absa.co.za

--Original Message-- From: Netisha Chetty Date: 30/10/2018 11:16 AM To: ********** Subject: Absa is useless

I have wasted enough airtime with your stupid call center trying to fix my problem. I want an answer please, or I will escalate this to the highest authority at Absa.

I have been trying to log into my account online, (which has been fine until 2 months ago when it suddenly tells me 'Invalid Credentials'). I have not been able to sort it out since. I urgently need access to my account because I have a pending court case that requires financial information, specifically to international payments received.

I am not able to go into the branch during the week as I'm working and seeing clients. I need this information by tomorrow.

Please assist ASAP.

Regards, Netisha