Still no resolution

<p>Following my previous complaint I sent through the details as requested by Absa but still have not received a response. I called ABSA just now and Susan van der Merwe was so helpful but could only escalate the matter as team leaders have still not responded. What am I to do? I have given Absa enough time to respond and still nothing. Respect your customers and show compasssion when dealing with their queries. </p> <p> </p> <p>I am so disappointed. </p>