still no reply from absa regarding my complaint

<p>i wrote to absa on 22.10.16 and i havent received any feedback regarding the following</p> <p>good day<br /> my name is aya and i have a problem with my account at absa,went to<br /> absa florida at goldman few months ago to find out what is the problem<br /> with my card and i was issued with a new card but still i couldnt use<br /> the card and had to return again to the branch,they again issued<br /> another card for me and i was again charged for the card and promised<br /> they will refund me,my main problem now is im still waiting for that<br />to be sorted and again i was registered for absa rewards that i<br />specifically said i dont want and there is charges on the account and i<br /> would like that to be sorted out immediately and be refunded for my<br /> card fee and these absa rewards i refused to register foronce that is<br /> done i would also like to be called so i can visit a branch to close<br /> my account<br />thank you<br /><br /></p>