SD
Stephen D

1 reviews | Active since May 2020

02 Feb 2021, 19:54

Still no feedback

Good Day

My vehicle was sold on the 22nd of January 2021 using the Absa Fast Buy system. The shortfall amount was calculated and I qualified for a discount. I received my updated contract today the 27th of January 2021 but no discount has been app****!!

I was told that feedback would be provided end of business day the 1st of February 2021 but it's a day late. Case number C-***8.

0
Replies (2)
Absa
Absa's reply03 Feb 2021, 11:31
Official
Dear Mr Dalby 
 We acknowledge receipt of your posting
 
 Your further  concern will be reviewed.
 
Your complaint reference number is  C-***8 .
 
Regards
 
Daphne Le Grange 

SD
Stephen D's update09 Feb 2021, 07:23
Reviewer Update
Good Day

I am still waiting for feedback. Today is the 9th of February. Please direct feedback via my email address. I need to know what is happening with this account. My cellphone has issues at the moment.