1 reviews | Active since Mar 2017
Still no feedback
<p>On 7 March I've sent an email to ABSA with proof of payment of payment made towards my Credit card, I have still not had any reply from them and no money is showing on my Credit card. Where is my money?? I still receives daily sms's with regards to outstanding payment on my Credit card. Last week I logged a hello peter complaint, had an email response asking for my Id number, which I did give and to date received no further feedback. ABSA better find my money that was paid towards my Credit card and stop harrasing me for money already paid, the arrears on my Credit card is also your fault as I went to change the debit order banking details on 4 February already and you also failed to do so. This poor service from Absa is exactly the reason I went over to FNB. </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
