CM
Carol M
1 reviews | Active since Jun 2012
26 Jan 2016, 13:05
Still no feedback
I app**** for a V money credit card online on 11/01/2015 and I got an email back with customer acceptance form for a credit card the same day, I completed the form on 18/01/2015 and there has been no feedback since. When I phone the call centre I'm asked to be patient, so how long is it going to take?
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Absa's replyOfficial
27 Jan 2016, 11:09Hello Lee79,
Thank you for bringing this matter to our attention. We will investigate into the documents received and that it is given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We will investigate into the documents received and that it is given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Absa's reply27 Jan 2016, 11:09
Official
Hello Lee79,
Thank you for bringing this matter to our attention. We will investigate into the documents received and that it is given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We will investigate into the documents received and that it is given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team