STILL NO FEEDBACK

ive lodged a complaint on 2 previous occasions concerning the new card fees and rebate. Irma van Staden phoned me and gave me an explanation, which later seem to be incorrect. I phoned her last Wednesday, but was unable to get hold of her. I left a message for her to phone me back. On Thursday I phoned again and got hold of her. She took my details and said she would get back to me. I am still waiting! The level of service from Absa is really pathetic. The ref nr is ***