RC
Rynard C

1 reviews | Active since Mar 2009

11 Nov 2015, 06:49

Still no feedback

I complained two weeks ago about my interest rate being wrong. Someone phoned me and after a long argument told me that she will go and find out what happened and then get back to me. <br> <br> Now it is a week later and still no feedback.

0
Replies (1)
Absa
Absa's reply11 Nov 2015, 07:10
Official
Hello rcoetzee,

We are sorry about the trouble you are experiencing. Virgin Money strives to make great banking happen for our clients.

One of our resolution consultants will contact you shortly to resolve your complaint.


Regards,

The Virgin Money Team

Best regards,