MP
Mokgadi P

1 reviews | Active since Apr 2016

28 Sept 2020, 12:44

STILL NO ASSISTANCE .. ABSA IS FAILING US!

I think Absa Bank should just clearly state that they DONT and are not capable of offering ONLINE SERVICES ... How I can I be waiting and struggling to get my card for 2 full months? (Absa Application Reference Number: RBD-089840)

I remember I did an online application of my business account on July 25, 2020, and TO DATE I still have not my card for use.

I am now regretting why I didn't choose Nedbank Business or Standard Bank Business for a competent and efficient service. I already have business accounts with FNB and honestly, they are GREAT at service delivery and customer experience .. Absa must just quit!!

0
Replies (1)
Absa
Absa's reply28 Sept 2020, 15:50
Official
Dear Mokgadi,

Thank you for your posting. Your matter is currently being attended to under case reference C-***1. We will be in touch with you soon.

Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd