Still no answers

<p>It has been more than 24 hours and I still have had no answers.</p> <p>I contacted Absa to enquire about my credit card which is expiring en of this month</p> <p>I was told that it was issued on the 16th of January but there is a problem.</p> <p>They have had no communication with the courier company for 2 weeks and they do not have any access to the website.</p> <p>Absa does not know if the courier company does have my new card, and cannot trace it.</p> <p>I believe that this is a massive security risk, and furthermore I am leaving to go out of the country next week, for 6 weeks and will not have my card.</p> <p>Absa on Facebook took my contact details and I still have not heard from them.</p> <p>My psersonal banker at Amanzimtoti branch is not interested in assisting, he actually asked me if he could assist, not he is going to follow up in any way.</p> <p>I have writtem many reports and Absa has not got any personal touch</p> <p>I have no idea why I'm a platinum client, for I do not get the service paid for.</p> <p><br />Could I get an answer today still????</p> <p> </p>