LA
Lauren A

1 reviews | Active since Sept 2014

12 Dec 2016, 10:17

sTILL NO ANSWER ON MY ****** MONEY

<p>I have lodged a complaint on Friday afternoon and have have responded with Absa's requests and I have not still recieved a response as to when my money will be released. As stated before, tomorrow is D-DAY for my car to be purchased with the money myself and my husband had saved and upon doing a transfer of the funds we saw that our account had been sucked dry by absa - whether it be you as the bank or the ********** you take on as tellers, I need to have my money today as i am not losing my car due to your negligence in losing our money.</p> <p>I will definately be taking this further if it is not settled by today!</p>

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Replies (1)
Absa
Absa's reply12 Dec 2016, 12:58
Official

Dear Lauren

Myself and you have already discussed the matter this morning that you need to get proof from your bank that funds were transferred to us. I have also stated that from the date that you said funds were transferred till today there is no credit for such amount.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd