AW
Albert W
1 reviews | Active since Mar 2009
21 Dec 2015, 15:14
Still can't use my credit card
This is my third hellopeter complaint with Virgin money. After issuing me with a new card and after dozen of telephone calls, my virgin credit card is still not able to do online transactions. I have tried 4 different websites, none of them are working. This issue has been raised with Virgin technical department a few times. But my card still not worth anything except frustration.
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Replies (1)0
Replies (1)Absa's replyOfficial
21 Dec 2015, 15:21Hello albertwi,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
I will immediately investigate this and will keep you informed.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
I will immediately investigate this and will keep you informed.
Regards,
The Virgin Money Team
Absa's reply21 Dec 2015, 15:21
Official
Hello albertwi,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
I will immediately investigate this and will keep you informed.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
I will immediately investigate this and will keep you informed.
Regards,
The Virgin Money Team
