AW
Albert W

1 reviews | Active since Mar 2009

21 Dec 2015, 15:14

Still can't use my credit card

This is my third hellopeter complaint with Virgin money. After issuing me with a new card and after dozen of telephone calls, my virgin credit card is still not able to do online transactions. I have tried 4 different websites, none of them are working. This issue has been raised with Virgin technical department a few times. But my card still not worth anything except frustration.

0
Replies (1)
Absa
Absa's reply21 Dec 2015, 15:21
Official
Hello albertwi,

Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.

I will immediately investigate this and will keep you informed.

Regards,

The Virgin Money Team