Still being messed around by ABSA

<p>Three weeks ago I wrote a complaint about how ABSA phoned me and smsed me saying that my credit card was ready for collection, only for me to take time off work to go in and get it and to find that it had never actually arrived. The only excuse I was given was that "ABSA sometimes sends smses saying cards have arrived when they haven't".</p> <p> </p> <p>I was phoned two weeks ago by ABSA, stating that they were going to phone the courier of the credit card that day and get it delivered to the Hatfield Pretoria branch. I was told that I would be phoned back shortly and told to collect it (as if I can believe them when they tell me it's ready for collection, seeing as they've now **** four times in the past about this).</p> <p> </p> <p>I still haven't received that phone call. I am still being made to wait for something that I should've got access to weeks ago. I am seriously considering moving banks, how am I meant to trust ASBA with my money when they're so inefficient and have no customer service?</p>