Still being charged for notifications!!

I couple of weeks ago I wrote a complaint regarding the issues when upgrading my credit card as well as the notifications that were activated on my accounts without me requesting it.

After I had to phone the bank again and requested all chargeable notifications to be removed from all of my accounts, I'm STILL being charged almost R20 on my credit card for a "sms fee".

What is going on at Absa? Why is it so difficult to get service??

I would also like to mention I've sent an e-mail 5 days ago requesting a debit order on my account to be cancelled... Still no feedback.

If I had the energy to change my salary and debit orders, I would have left ABSA a long time ago!!