Still being billed for insurance

I have an Absa vehicle finance with Absa bank account number *** my id number ***.<br> my car is R3500 and im billed for R4100. I have requested that they cancel my insurance I as have taken one up with Miway. this was in August 2013. they have asked me to send proof on insurance from miway which I did email on several accession and made phone call with no luck. I remember speaking to David and Deon when I last phoned and they wouldn't help me with anything. please sort this out and refund me the extra money that I have paid thus far.