still awaiting the outcome of my loan

i app**** for a personal loan via my internet banking a week i keep calling the call centre and was told my pay slip was too light and Nikki will phone i have sent my payslip and still waiting for Nikki to phone me back, despite numerous emails i have sent to her myself... this is shocking service i have been a customer of ABSA for many years and it seems i will have to take my business elsewhere.<br> <br> extremely disappointed !!!!!