*****ing money

I am so disappointed in Absa. I have been a client of them for a long time and suddenly they think its oky to ***** peoples money and making you wait 3 weeks just for a phone call and then wasting your time to stand in queues and then ending up saying that they have a problem with there sms system and more and more excuses so that they won't give your money back and will not even tell you where your money has gone too. (Statements doesn't even correspond with any sms's notifications you received. Shows that debit orders went of 3 days earlier than when it went of the day of the debit order that was requested by you. SO WHERE DOES THE PROBLEM LAY NOW AGAIN OR WILL THIS ALSO BE AN EXCUSE!!!) This makes me so sick WE TRUST YOU WITH OUR MONEY WE WORK HARD FOR AND YOU THINK IT'S OKY TO JUST TAKE OUR MONEY! I HAD ENOUGH OF ALL YOUR EXCUSES AND GAMES!!! THEY HAVE THE WORST SERVICE I HAVE EVER SEEN DOES NOT EVEN HELP THE CUSTOMERS IN THIS TYPE OF SITUATION JUST SAYING THEY WILL GIVE YOU A CALL IN 48 HOURS AND THEN NOTHING OTHER BANKS WILL GIVE YOU A FULL DESCRIPTION OF WHERE THAT SPECIFIC MONEY WENT TO BUT ABSA EXCUSE ARE THAT THE SMS SYSTEM IS NOT WORKING CORRECTLY!!! SO SICK OF THIS!!! LIES LIES AND EVEN MORE LIES!!!