*****ing from your Clients!
Our employee on the 12th January attempted to draw money from his ABSA account to which he received an error. The money however has not come back into his account after he was promised this would happen after 7 business days. He is getting the run around from Senamile who he keeps phoning with his case number. This is honestly disgusting and I consider this theft! Sort out his account or I will take the matter further.
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Absa's replyOfficial
06 Feb 2020, 11:10Dear Shelby, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Feb 2020, 11:10
Official
Dear Shelby, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
11 Feb 2020, 10:57Good day Shelby,
We refer to the below and thank you so much for taking your time to send this complaint on behalf of Levy. We have concluded our investigation and provided Levy with the outcome. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
We refer to the below and thank you so much for taking your time to send this complaint on behalf of Levy. We have concluded our investigation and provided Levy with the outcome. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Feb 2020, 10:57
Official
Good day Shelby,
We refer to the below and thank you so much for taking your time to send this complaint on behalf of Levy. We have concluded our investigation and provided Levy with the outcome. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
We refer to the below and thank you so much for taking your time to send this complaint on behalf of Levy. We have concluded our investigation and provided Levy with the outcome. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,