MX
Mbali X
1 reviews | Active since Dec 2019
18 May 2025, 22:40
Stay faaarrrr away from absa credit card
An entire R510 has been deducted from my Credit card as a FINANCE CHARGE...I called in and nobody can explain to me what the hell that amount is for. Is this another way that the bank is ripping us off?? What the hell is this FINANCE CHARGE?? And why was I never told about it?????
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Absa's replyOfficial
19 May 2025, 13:14Dear Mbali Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa's reply19 May 2025, 13:14
Official
Dear Mbali Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe