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Ojemba O

1 reviews | Active since Nov 2018

21 Oct 2024, 09:09

STAY AWAY FROM *****ELENT BANK TAX AND CHARGES

This is the most uselless and fruadelent bank i have seen in the country, First the created a ***** SARS tax for a tax free saving account, secondly the continue charging me for download statements even when it does not contain the all the transactions,. when i asked the agent the tell told me i must read terms for every startment ment to know what i am downloading. though no terms were attached.

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Replies (1)
Absa
Absa's reply21 Oct 2024, 12:50
Official
 
Dear Ojemba 
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***3 . 
 
Kind regards, 
Vanessa Crowe 
Group Customer Care