MP
Matthys P

1 reviews | Active since Feb 2018

06 Jun 2018, 12:43

Stay away from ABSA ATM's. ABSA poor service.

ABSA ATM Stole my money again. Phoned for assistance and hold the line for half an hour. Operator informed me that I must go to my nearest branch. Went to Vereeniging branch and sit and wait for somebody to assist me for more than 30 mintes (after they said I must just wait for 5 minutes they will call someone to assist me as platinum client) . Nobody came back to me and I left to report back to work.

0
Replies (1)
Absa
Absa's reply06 Jun 2018, 16:15
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd