Stay away from ABSA and British Airways Credit Card.

I app**** for a British Airways credit card through ABSA early in 2018. I received the run-around in terms of validating documentation, and eventually told ABSA that they could keep the credit card. Lo and behold, the credit card was delivered the next day. I took it because the delivery man had made the effort to come through , but never bothered to activate it. I was fairly annoyed that I had received the card especially after I had told them to keep it, and after being messed around during the application process.

One day I had received a message via email with a statement from ABSA wherein I had already been charged on he credit card for the activation fees. I figured that since I was already charged, I would use the card. On trying to use the card, there were technical issues which required me to call the call centre.

I then gave up on using this card, and ABSA continued sending me emails with a statement adding on interest to the activation fee for the months that followed, till today!

It seemed ABSA made it difficult for me to use the card and continued to charge me interest on an activation for me a card which was not activated. They also continued to charge me monthly.

I have never used the card, and would like it cancelled immediately. I am not sure how to do this without ensuring I am not made liable for the "costs" or "charges" incurred on the card.

All ABSA keeps doing is sending me threatening messages to pay, when I have never used the card.

ABSA has no clue how to treat customers fairly, and in addition creates barriers to customers when they have wronged them.

I would advise everyone to stay away from British Airways Credit Card, and ABSA in general, because they will find a way to charge you and make you liable for payment even when you have not utilised their service.

I want to reiterate that I would have no issue paying any money if this was warranted and if I had used the card. I am in good standing with all my service providers in general, and feel *****ed over by ABSA.