KM
Kagisho M
1 reviews | Active since Aug 2012
08 Aug 2023, 09:12
Statement Dates
I just called Absa to get my statement dates changed because it runs for 18th to the 18th and I need it to run until month end.Lol,spoke to 3 agents and was pushed from one department to the other.Enqueries sent me to Cheque,Cheque sent me to Enqueries and now Enquiries wants to send me back to Cheque department.How useless is Absa!!Im laughing but this is absolute bull.Im moving back to Capitec.Absa is a joke.lol
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Absa's replyOfficial
08 Aug 2023, 10:46Dear Kagisho Mokgotho, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8 Regards,
Godfrey NdouCustomer Value Management
Godfrey NdouCustomer Value Management
Best regards,
Absa's reply08 Aug 2023, 10:46
Official
Dear Kagisho Mokgotho, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8 Regards,
Godfrey NdouCustomer Value Management
Godfrey NdouCustomer Value Management
Best regards,