mP
mbongeleni P

1 reviews | Active since Nov 2013

08 Jan 2019, 13:52

Stained money from Absa ATM

I went to withdraw R5000 at one of your ATM in Whiteriver square and a stained R200 came out with the money. I Went to your branch and I was told your ATM doesn’t dispatch such. They were fast to dismiss me. So what must I do with this cash? I was looked at like a ********. I can’t provide an account number since I am an Investec client. The withdrawal was on 02 January 2019 at around 1531

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Replies (1)
Absa
Absa's reply08 Jan 2019, 16:15
Official
Dear Client
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd