AU
Arno U
1 reviews | Active since Apr 2015
01 Apr 2015, 20:45
Staff incompetence leads to NO service.
App**** for a credit card. Lady can't see the the difference between income and expenses, so application was declined because she was ***********. <br> <br> Went to the branch manager to get help. He helps me to apply again, tells me I can come get my card in a week. <br> He never calls me to get my card and when I go to find out whats going on ,he tells me he'll let me know when it's ready. He never did. <br> I called him today( 2 months from first application date) and he said he cant help me, and I can apply again in 6 months time.<br> <br> What a waste of my time. <br> <br> Not the first incident I had with ABSA!!!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
02 Apr 2015, 10:53Hello Arnou4545,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply02 Apr 2015, 10:53
Official
Hello Arnou4545,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
