SH
Shade H

1 reviews | Active since Sept 2013

04 Feb 2019, 14:03

Staff dont know what they doing

Went to update for FICA. They told me i need to get a new card which i did. Now i cant access online banking as i am required to go back to the branch where i already spent a hour sorting this out. Even the call centre just wants to send me back to the branch... Pineland Branch in Howard Centre

0
Replies (1)
Absa
Absa's reply04 Feb 2019, 15:45
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd