Staff banking fees

<p>hi</p> <p> </p> <p>I have a staff Cheque account at ****arney mall. It has been open since October 2014.</p> <p> </p> <p>I only recently noticed that I have been charged bank charges since January this year. </p> <p> </p> <p>I called the contact centre on 5 August and was told to go to a branch to change back to a staff account. Today I went to the Lenasia trade route branch and was told that they did not have the required access to change my account to a staff account. I spent a considerable amount of time at the branch and did not get onto the staff banking rates. I did have all my documents present. </p> <p> </p> <p>I have been been employed since 2014 and it is not fair that I had to pay bank charges from 2016. </p> <p> </p> <p>A full refund of charges which employees are exempt from paying with interest is due to me and I need to be added to the staff benefits. </p> <p> </p> <p>Regards</p> <p> </p> <p>Hiresh Narsai. </p> <p> </p>