SPINE CHILLINGLY RUDE CONSULTANT

<p>I am writing to complain about a call I received yesterday, 25 January 2017 at 14:24. The consultant's name was Jerome, or something to that effect.</p> <p>I did not appreciate the tone that I was spoken to as well as him talking over my words in conversation. In as much as my vehicle is in arrears and my intention is to settle it middle of February as per my plans, he has caused me not to answer his rude and condescending questions.</p> <p>It makes me wonder, is this how ABSA trains it's consultants to be insensitive, uncouth and disrespectful towards customers? If so, after I settle, I do not ever want to be associated with the brand in any way. I will not get my business into it and I certainly will discourage as many people as possible to be clients. I intend on having this up on HelloPeter.</p> <p>I have received the most gracious response while trying to make arrangements with Standard bank a week ago. Life happens to people and they are not forgetful of their payments towards their assets. Harassing them over the phone does not encourage them to make means to pay either. Being rude to them *****s your brand to levels you cannot begin to restore. I hope your team remembers that.</p> <p> </p>