Spend 60min waiting

I was at room 10 with the investment account area. He helped me. But as i was send to the tellers i waited a long time. People that came after me from outside was helped before me. Ive got a ticket with a number but teller 6 ignore me. I told her \what about me\" she still ignore me. I dont like Absa ticket system. One feel like a number and not a person. "