JE
Jonathan E
1 reviews | Active since Aug 2015
06 Nov 2020, 10:35
Spam Calls
The amount of spam calls I receive from people calling on behalf of you guys is amazing. Around 3 per day, and they don’t give up no matter what I tell them, it’ll just be handed over to the next company or salesmen. I’ve recently renewed my passport with you guys and awaiting a phone call / text / email stating that its ready for collection, but when I answer each and every call (call is marked as ABSA by True caller) from you guys its some random company calling on behalf of you guys. Stop selling my ****ing number.
Once I receive my passport, I will be looking at changing banks and of course re-enabling True caller spam protection which will block all the useless garbage you guys force on me
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Replies (1)Absa's replyOfficial
06 Nov 2020, 11:20Dear Jonathan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply06 Nov 2020, 11:20
Official
Dear Jonathan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
