South African banks behind in time

Good day everyone this cant be seen as a bad review nor as a good one it only comes down to your own final faughts. I'm asking all the banks in South Africa to help me with a lone on a lumpsum I'm waiting on that will be payde by the end of July and the only answer I get is we cant help you. South African banks is way behind other world fibancial institutions regarding this subject. I app**** at the bank of England and they wanted to help me imediatley. There was unfortunately a problem that made me decline and it was the intrest. All the banks in South Africa wake up your losing a lot