South Africa's Most Useless Bank

<p>I am totally disgusted with the type of service I have received (or should I say trying to receive) from the Bryanston shopping center and Nicolway ABSA branches.</p> <p>No one really cares to serve. There is only one teller who seems to be working and the rest are either walking around or just glaring at their screens pretending to be working.</p> <p>This was after I opened a new Business account online and I was really impressed by the efficiency of their online application but I got a rude awakening when I had to visit a branch to collect my new card, activate online banking and set a new pin for it and to activate cell phone banking.</p> <p>The Nicol Way branch is the nearest to where I am and there I was told that they don't do business banking. The Bryanston Shopping Center informed me that the cards are finished and that I cannot activate my online and cellphone banking at that branch. In short, I spent and hour and half of my precious time either waiting for service or being referred from one branch to another.</p> <p>Before I went to Bryanston Shopping Center, I went to the Nicolway branch where I was told that they do not do business banking. They told me to go to the Bryanston Shopping Center branch where I sat for close to an hour with two other ladies who were awaiting service. They also confirmed that they have been waiting in the queue for about 20 and 25mins respectively. What I found worrying was that there were about four staffers and only one of them was helping clients. The rest were chatting and walking around while the other was by his desk showing no interest in what was happening around him.</p> <p> </p> <p>I regret even trying to conduct business with ABSA.</p> <p>I am truly disappointed.</p>