Something isn't right

Dear ABSA,<br> <br> I need to bring to your urgent attention that I've been contacted from an email address [Email Removed] I have contacted your call centre to advise them that I think this is a phishing operational account. I was called this morning by ABSA and told that I need to send a 1 month bank statement of my transactional account as well as my ID to same address for a refund on a credit card that matches my ID but not in my possession. Further to this, I've been told the account is with lawyers, that the account has been listed as a ***** account since 2010. All my postal, telephone and email address details were quoted to me correctly and I've never, ever been contacted by anyone. I've asked for a reference number, I've asked for the lawyers details, and I've asked for a the details of the said ********** card that is on my name apparently. The call centre woman was quite dismissive saying she can't believe I've never spoken to anyone from ABSA nor their lawyers, this is the first I'm hearing of it and believe me I'm VERY concerned. I have an impeccable ITC record, my ABSA credit card is always paid and I've never defaulted. The woman told me to ignore her call.