CvdM
Corretha van der Merwe
1 reviews | Active since Apr 2022
26 Apr 2022, 10:49
Something big is wrong at ABSA
Absa locked my business account due to FICA on 21 April. NO communication from Absa to inform me that I must FICA. Numerous phone calls, emails and complains locked from 22April. Sent documentation. Account still locked. Apparently lots of business accounts locked. HOW do you operate ABSA???
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Absa's replyOfficial
26 Apr 2022, 16:03 Dear Corretha Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care
Best regards,
Absa's reply26 Apr 2022, 16:03
Official
Dear Corretha Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care
Best regards,