Somerset Mall poor service.

Over the past 3 years my service experiences at Somerset West Mall branch have been somewhat appalling. My foreign exchange & consultant experiences were perfect but the general enquiries & teller experiences have been a disaster. The employees seem less than enthusiastic & do not appear to be very helpful or knowledgeable. I was there today & ended up moving from one queue to another. A lot of time wasting playing musical chairs. Please avoid this branch if at all possible !!!