SOFT LOCK/FICA

I opened bank account on Friday at Main Street, Johannesburg Branch and it was successfully. To my surprise when I go the bank the following day to withdraw money, the bank denied me access to my money and told me about fica. I went to Main Street Branch to explain my situation and provided them with proof of residence again. they told me that my account is okay and i can go withdraw money. when i get to the machine i experienced the same problem and go back to the branch. on tuesday i went to see the branch manager and he assured me that he will do his best to help me. <br> <br> this thing is getting into my nerves cause i cant pay my accounts. i want to close this useless bank account and have my money back.<br> <br> <br>