*********** Social Media case manager and team, Immediately close that Cheque Account

I am extremely disappointed in Marvellous Chauke and his team. What more disappointing is that my case will be held by the same *********** manager and his team who are absolutely clueless.

For the past 2 months I've been complaining about unauthorised Journal Debits from my Account.

Marvellous and his *********** team accused me of not paying my credit card, no matter the countless times I told them that I always make sure the minimum is transferred. With a credit card as long as you transferred what was required I've paid. They stated it's why I keep getting a Journal Debit.

I then asked why that Journal Debit of R500 does not reflect on my credit card. They told me it's because I missed my payments. Not only did I take the consultant though the transactions I've made monthly on my credit card which show month more than the minimum required is transferred always. He insisted that it's because my Credit card payment was behind which I've highlighted since having This credit I've always transferred the money from my savings to credit card and have never had issues and all of a sudden it's because I don't have a debit order arrangement.

So let me teach Marvellous and his team their Job What you failed to inform me is that there is a cheque account under my name which I don't use, where the Journal Debit money was debited from my savings account to this unknown check account which you *********** people kept stating that it's coz my credit card is behind, a credit card I've used for almost half a decade.

I don't recall ever opening such an account and I want it closed immediately. I don't want to be getting calls from Marvellous Chauke's Consultants as there are clueless, Please close that cheque account immediately. What ever permission is needed I approve it. I don't want to be called you can email me.

I am highly disappointed in ABSA rather the persons who dealt with my case for the past 2 months. I've now even went as far as switching my salary and debit orders to a new bank all because of Marvellous Chauke and his team. That simple failed to inform me that the reason why I get Journal debits is because of a cheque account under my name which I don't use and have no idea about its existence. But was simple told that it's because nywe nywe nywe my credit card is because, ****en disappointing especially Marvellous whose held that position for as long as I've been an ABSA clients.