1 reviews | Active since Aug 2011
So where should we begin.........
Where should I begin? Should we start with ABSA charging me R18000 to deposit money from sale of my house into my savings account, this was done with a consultant at the bank and not one word was said. When I saw the money deducted from my account, I questioned and was told old savings accounts charge interest on deposits, What!!! Should we then talk about how it took three weeks to get a refund on that money and at one stage ABSA said I would only get half back Or should we talk about the Financial Advisor who sent me whatsapp messages demanding I sign the investment deal before the end of the month because she works on commission and needs to get paid Should we talk about my non existent or useless private banking that I pay R490 per month for? Should we chat about the fancy meeting with my private banker at the offices in Century City with sparkling water and zero service, where I was told that everything is in order for me to transfer my money to the UK and do my internet banking from the UK. None of this was true, I spent two days running around sorting this out Should we talk about my private banker dissapearing Should we talk about the consultant in business banking who does not return my emails Or should we talk about how it took 5 weeks to get someone to change my online bankign RVN to email from mobile Or perhaps lets talk about my accountant requesting credit statements from December 2017 and 2018 which I cannot open with my ID on my email anymore. Requested it three times via my seemingly new private banker and each time the access passport with ID does not work and each time said private banker asks them again to remove password and they keep sending it with password Should we discuss the unbelivevable incompetence from a financial instituation that you rely on to protect and invest your money Or should we just sit here and take it I have been a client at ABSA for 19 years and this is the service I receive Can someone at ABSA send me my Credit card statements for Decembe 2017, December 2018 and December 2019 with a working password on it or with no password, just send it I have so many words and so sick of saying them...............................
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
